Shipping policy
Shipping Policy
The Arista Jewels Pvt Ltd (“we”, “our”, and “us”) is the operator of Arista Jewels. By placing an order through this website, you agree to the terms outlined below. These terms are designed to ensure transparency and set clear expectations regarding our shipping and delivery process.
1. General
At Arista Jewels, every piece is thoughtfully crafted with attention to detail and quality. As many of our products are handcrafted or made-to-order, delivery timelines may vary depending on the product category and availability.
All orders are subject to stock availability. While we strive to maintain accurate inventory on our website, occasional discrepancies may occur. In such cases, we will contact you regarding the available options, including waiting for restocking or processing a refund.
2. Shipping Charges
We are pleased to offer Free Shipping on all orders across India.
However, in rare cases, certain remote or non-serviceable pincodes may attract additional shipping charges. If applicable, our support team will inform you after the order confirmation.
International shipping charges, if applicable, are calculated at checkout based on the destination and shipment details.
3. Delivery Timelines
3.1 Standard Delivery
Most of our handcrafted jewellery pieces are delivered within 10–15 business days from the date of order confirmation.
3.2 Ready-to-Ship Products
Products marked as Ready-to-Ship are dispatched on priority and are typically delivered within 2–3 business days.
3.3 Pre-Orders
Pre-order items are specially prepared and are generally delivered within 10–15 business days.
3.4 International Deliveries
International delivery timelines may vary depending on the destination country and courier partner. Estimated delivery timelines are generally between 7–22 business days.
4. Dispatch Process
Orders are processed and dispatched within the timelines mentioned above, depending on the product category selected.
Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email or SMS.
5. Change of Delivery Address
Requests for changes to the delivery address can be accommodated only before the order has been dispatched. Please contact our support team as soon as possible for assistance.
6. Tracking Information
After dispatch, customers will receive a tracking link to monitor the shipment status based on updates provided by the courier partner.
7. Delays & Support
Since many of our pieces are handcrafted, occasional delays may occur due to production timelines, logistics, or unforeseen circumstances.
For urgent orders, quick availability checks, or real-time updates, we recommend contacting us directly on WhatsApp. Our team will be happy to assist you.
If your order delivery exceeds the estimated timeline, please reach out to our customer support team for assistance.
8. Customer Support
For any shipping or order-related queries, please contact us at: